Position: CLEARING & FORWARDING CONTROLLER.
Deadline: 31 May 2019.
Date posted: 15 May 2019.
Location:Dar es Salaam.
Description:
Scope of the Job
Coordinate
the movement of cargo from origin to foreign destination including the
logistics of moving the cargo itself; the creation of documents to facilitate
the movement; Dealing with the customer service requirements of the shipper or
their agent; Coordinate the smooth flow of works/activities of the various
sections of the C&F, by managing information, documents, records and
registers used in C&F unit; Being the interface between C&F and other
departments of the company; Responsible for the safe custody of all documents,
records, registers, and other correspondences in Clearing and Forwarding S;
Customer service.
Key Roles & Responsibilities
- Coordinate
the activities of all the sections in Container Freight Station (CFS), through
information flow
- Assist
Operations Manager in receiving correspondence from clients and other stake
holders
- Writing
up of all interchanges, Invoice Advice, and other CFS Documents, and ensure the
same are circulated to relevant offices/Staff, timely, for onward action
- Scrutinizing
all delivery documents for proof of delivery (POD), when company trucks, including
hired trucks, have been used in the delivery of cargo to the port or other
destinations, for successful delivery
- Organizing
required resources for execution of the Clearing and Forwarding tasks
- Producing
daily, weekly, and monthly Operations reports
- Supervising
clerks
- Key
coordinator of all the sections of the Clearing and Forwarding unit, through
timely and accurate information flow
- Carrying
out any other official duties assigned by the, Chief Executive Officer (CEO)
- Coordinate
all activities and assist Operation Manager in receiving correspondence from
clients
- Producing
weekly monthly Operation reports
- Maintaining
and keeping up dating of record and Registers and documents in CFS
- Supervising
clerks
- Key
coordinator of other sections
Skills Specification
- A promoter of Company core values
- Excellent Operational Skills
- Good Customer skills
- Good communication, interpersonal skills and
collaborative management style
- An innovative individual
- A
demonstrated commitment to high ethical standards at a diverse work place
- Customer service skills
- Winning attitude
- Delegate responsibilities effectively
- Ability to work in multidisciplinary and
multicultural environment is essential
Minimum Qualifications & Experience
- Must have a minimum of a Bachelor's degree
in related field or its equivalent from accredited training institution
- Practical work experience of at least five (5)
years in a reputable medium sized Company. Work experience in a freight
industry is a definite advantage
- Complete knowledge of import and export
formalities
- Must be computer literate and fluent in
English and Swahili
- Good knowledge of Government rules,
procedures is desired
- Excellent knowledge of customs procedures
and Shipping Incoterms are a must
- Self-motivated with high level of
confidentiality
- Mature with sober mind
- Strong understanding of customer and
marketing dynamics and requirements
- Experience with both Inland Container Depot
and Container Freight Station (Exports) are a definite advantage