Role Description

• Develop and manage quality assurance processes and procedures and align these with changing business needs to ensure the QA department continually supports company quality policy
• Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
• Design Process flow charts and Standard operating procedures (SOPs)
• Coordinate and manage product trials with the Production Manager prior to commercial production runs in order to ensure best quality products which will meet customer requirements at all times
• Management of customer complaints and investigation of the root cause and implementation of appropriate corrective and preventive measures to avoid recurrence
• Ensuring the best manufacturing practices are adhered to during production operations to safeguard product integrity, quality and safety
• Overseeing the assessment of raw materials to ensure the best quality raw material for processing
• Undertake various internal audits to ensure finished products comply with the food safety and GMP requirements
• Coordinate and support on-site audits conducted by external providers, evaluate audit findings and implement appropriate corrective actions
• Overseeing the KAIZEN initiatives
• Conduct internal training, sensitization and evaluation on effectiveness of training on all the staff on quality and safety related issues
• Any other duties that may be assigned by the line Supervisor from time to time

• Bachelor’s degree in chemical engineering or a related field
• ISO Certification
• Food Quality and Hygiene Certification
• Eight (8) years relevant experience with progressive management experience in a busy manufacturing environment preferably in the plastics industry
• Quality inspection, auditing and testing experience
• Experience with implementation of corrective action programs
• Knowledge of Hygiene standards (food production), Quality control (food production), Kaizen and Quality systems (ISO, CMMI, etc.)
• Effective Quality Control Analysis skills
• Knowledge of systems & customer standards of Injection Moulding field
• Computer literacy

Functional Skills

• Conflict and complaint resolution
• Good Analytical and reporting skills
• Training requirements analysis
• Compliance, process development and improvement
• Statistical Process Control
• Supervision Skills

Personal Qualities

• Ownership and Continuous Improvement
• Attention to details
• Time management
• Information seeking
• Accuracy