Position: TOUR CONSULTANT.
Deadline: 28 Feb 2025.
Date posted: 06 Feb 2025.
Location:Dar es Salaam.
Description:
Job Summary
We are seeking a skilled and experienced Tour Specialist with extensive
knowledge of inbound and outbound tourism. The ideal candidate will have a
minimum of three (3) years of experience in the travel and tourism industry and
a proven track record of creating exceptional travel packages for local and
international destinations with the ability to handle manual costing.
Key Responsibilities
Travel Package Development
- Design and customize itineraries for inbound tourists exploring
Tanzania’s iconic destinations
- Create comprehensive outbound travel packages to popular international
locations
- Develop
unique safari experiences and themed travel options
Sales and Marketing
- Identify and target potential clients for both inbound and outbound
travel services
- Collaborate with marketing teams to promote travel packages via social
media and other channels
- Upsell
and cross-sell travel packages and add-on services
Client Relations and
Management
- Engage
with clients to understand their travel preferences and provide tailored
solutions
- Maintain a client database and track inquiries to ensure timely
follow-ups
- Deliver exceptional customer service to retain
and grow client relationships
Supplier and Partner Coordination
- Negotiate competitive rates with local and international hotels,
excursion providers, transport companies, and other partners
- Build strong partnerships with outbound travel agencies,
airlines, and service providers
Operations and Logistics
- Oversee
the seamless execution of inbound and outbound tours, ensuring high-quality
experiences
- Resolve
last-minute issues or changes during tours with professionalism and efficiency
Market Research and Trends
- Stay
updated on tourism trends, both locally and internationally
- Identify
new destinations and travel experiences to include in offerings
Budgeting and Financial
Management
- Calculate costs and prepare competitive pricing
for travel packages
- Monitor budgets for inbound and outbound tours
and ensure cost-effectiveness
Documentation
and Compliance
- Manage all necessary travel documentation,
including visas, permits, and contracts
- Ensure adherence to local and international
tourism regulations
Qualifications
- Minimum of 3 years of experience in inbound and
outbound tourism
- Strong understanding of Tanzanian attractions,
international travel destinations, and cultural nuances
- Excellent negotiation, communication, and
interpersonal skills
- Proficiency in travel software and MS Office
- Exceptional organizational skills and attention
to detail
Preferred Skills
- Multilingual abilities (e.g., Swahili, English,
and other languages)
- Experience in digital marketing or social media
for tourism promotion
- Certifications in tourism, hospitality, or
travel management