Position: SENIOR TELESALES EXECUTIVE.
Deadline: 10 Nov 2024.
Date posted: 12 Oct 2024.
Location:Dar es Salaam.
Description:
Job Brief
We are
looking for an enthusiastic Senior Telesales Representative to
contribute in generating sales for the company. The successful will be responsible for
closing sales deals over the phone and maintaining good customer relationships.
An
effective Senior Telesales Representative must be an excellent communicator and have
superior people skills. He/She must be comfortable presenting products or
services over the phone as well as dealing with complaints and doubts.
The goal is
to help the company grow by bringing in customers and developing business.
Responsibilities
- Onboarding potential customers over phone by telling them about the Platform & its services
- Answer questions about the Platform & Services
- Ask questions to understand customer requirements
- Enter and update customer information in the database/CRM
- Take and process orders in an accurate manner
- Handle pressure with the aim to meet targets
- Go the “extra mile” to meet sales quota and facilitate future sales
Requirements & Skills
- Proven experience as Telesales Representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
- Ability to learn about the services and describe/explain them to customer
- Fluent in English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Postgraduate is a plus
- Below 35 years of age
- Knowledge in Computer (Basics)