Position: TECHNICAL SALES EXECUTIVE.
Deadline: 16 Oct 2023.
Date posted: 02 Oct 2023.
Location:Dar es Salaam.
Description:
Job Summary
A Technical Sales Executive, is responsible for driving sales of
technology products and services by understanding customer needs, providing technical
expertise, and offering solutions that align with the customer's goals. This
role involves a combination of technical knowledge, sales skills, and customer
relationship management.
Key Responsibilities
- Customer Relationship Management: Build and maintain strong relationships with existing and potential customers to understand their technology requirements and business objectives.
- Product Knowledge: Develop a deep understanding of the company's technology products and services, keeping up to date with industry trends and advancements.
- Technical Expertise: Provide technical expertise to customers by explaining product features, benefits, and specifications in a clear and understandable manner. Address technical questions and concerns.
- Solution Selling: Identify customer needs and recommend appropriate technology solutions to meet those needs. Customize proposals and presentations to showcase the value of the products and services offered.
- Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets. This may include identifying new market opportunities, creating sales plans, and tracking progress.
- Product Demonstrations: Conduct product demonstrations and presentations to showcase the functionality and benefits of technology solutions.
- Sales Quotas: Set and achieve sales quotas and targets, monitor progress, and report on sales performance regularly.
- Customer Support: Collaborate with the technical support team to ensure that customers receive excellent post-sales support and service.
- Market Research: Stay informed about market trends, competitors, and customer needs. Provide feedback to the product development team to help enhance product offerings.
- Sales Documentation: Prepare and maintain sales reports, quotes, contracts, and other sales-related documents.
- Negotiation: Negotiate terms and pricing with customers to close sales deals while ensuring profitability for the company.
- Sales Forecasting: Provide accurate sales forecasts to management, enabling resource allocation and planning.
- Feedback and Improvement: Gather feedback from customers and provide input to the product development team to improve products and services.
Qualifications
- Bachelor's degree in a related field (e.g., Computer Science, Engineering, Business, or Marketing).
- Proven experience in technology sales or a similar role.
- Strong technical knowledge and the ability to communicate complex technical information to non-technical audiences.
- Excellent interpersonal and communication skills.
- Strong negotiation and closing skills.
- Goal-oriented and self-motivated with a track record of meeting or exceeding sales targets.
- Familiarity with CRM software for managing customer relationships.
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to think creatively to find solutions for customers.