Position: EXPORT MANAGER.
Deadline: 16 Jan 2022.
Date posted: 10 Jan 2022.
Location:Dar es Salaam.
Description:
Job Purpose
- To provide strong customers service experience to customers by ensuring clients are updated in line with the company policies in the day to day tasks with a goal to meet and even surpass the customer’s expectation targeting to realize the company’s motto of Secure. Reliable and on time
- To develop a cost conscious behavior to day to day operations
- The position requires leadership/management skills to deliver to the required team objectives
Duties & Responsibilities
- Overall responsible for Export Department
- Proactive planning of shipments to make sure the company is meeting client expectations by not missing vessels
- Making sure that all status reports are sent to clients on a daily basis
- Proactively informing clients on abnormal situations leading to potential delays
- Making sure that all Local purchase order per shipment for every vendor and given on time
- Vendor Invoice allocations on respective files
- Arranging for pre-alert to client and chase them for Original documents
- Making sure all interchanges/VGM are collected from CFS and properly kept in file
- Invoicing of shipments after file is complete or as per specific client agreement
- Spot procurement of rates as needs be
- Arrange weekly report and send to Management
- Arrange Monthly billing schedule and share with the company for company billed accounts
- To make sure export team is running smoothly
- Any other duties allocated by Management
Performance Appraisal Matrix
You will be assessed every six months on the
following parameters which are directly linked to your assigned roles discussed
above.
- How efficient and accurately information received and sent to clients and what provided from the team are well reflected on the reports prepared for the operation and management decisions
- How efficient team work building are you with internal team and clients for easy execution of daily work
- Timely submission of the required documents and reports necessary for invoicing at the finance department
- Timely sorting out problems in operations which leads potential delays