Position: RETAIL SALES REPRESENTATIVE.
Deadline: 22 Apr 2021.
Date posted: 15 Apr 2021.
Location:Dar es Salaam.
Description:
Job Brief
On behalf of our happy client, we are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for clothing store business. The successful candidate will ensure that customers leave the store satisfied and contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing, etc)
- Answer customers’ questions about specific products
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Manager
- Stay up-to-date with new products
Requirements
- Bachelor's Degree in Marketing or any related field
- Proven 2+ years work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments