Position: FRONT OFFICE SECRETARY.
Deadline: 28 Feb 2021.
Date posted: 23 Feb 2021.
Location:Zanzibar.
Description:
Job Overview
We are looking for a pleasant Front Office Secretary to undertake all secretarial/ receptionist and clerical duties of the company. The successful candidate will be the “FACE” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate should have a friendly and easy going personality while also being very perceptive and disciplined. She should be able to deal with complaints and give accurate information. A customer oriented approach is essential.
The goal is to make Customers, Guests and Visitors feel comfortable and valued while on our premises.
Job Responsibilities
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Job Requirements
- Diploma/ Degree in any related field
- High qualified Front Office Secretary with experience not less than 5 years
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation