Close
liaison between the credit control officer and the marketing /sales department so
that credit issues are resolved smoothly
Checking
customers credit situation
Deciding
whether or not to offer the credit
Setting up the terms and conditions of the receivable balances
Dealing with internal queries about payments, ensuring customers
pay on time and negotiating re-payment plans
Assist in
the setting up of the credit control system
Ensure
that debts are paid in a timely manner
Meet cash
& debtor day targets set by the Firm
Chase
overdue invoices by telephone, email & letter within agreed timescales
Maintain
accurate records of all chasing activity
Regularly
making contact with customers to ensure all relevant debts are managed as
necessary
Identify
changes in payment patterns and propose action to avert indebtedness
Ensure
that all transactions are compliant with Company's policies.
Handle
disputed bills and negotiate to bring payment within the agreed terms
Provide
accurate advice on billing queries
Respond
promptly and completely to both client and internal enquiries
Propose
write off of irrecoverable receivables
Providing
ad-hoc reporting as and when requested by management
Undertake
account reconciliations as required
Ensure
monthly processing deadlines are met as required
Send out
monthly client statements/letters as may be agreed from time to time
Develop
the credit management capability within the practice
Other
duties as delegated from time to time by the CFO or Finance Manager or any
other person designated in their absence
If
any customers stop paying or pay late then it's your responsibility to stop the
providing services, start legal action to collect the money owed (if necessary)
and in the case of bankruptcy you'll have to report to your higher management
about the strategies to make sure you can recover what you can.
You
are expected to regularly review the company's debt recovery procedures.
Required
Skills & Abilities
You will
need to be firm and organized to work in credit control.
Good team management skills
The
ability to work in a team and individually
Sound
decision-making
Excellent
written and verbal communication skills
Good
attention to detail
The
ability to work under pressure and to deadlines