Description:

We are looking for an experienced Assistant Lodge Manager to oversee the daily operations of the Lodge as well as provide strategic direction. The ideal candidate will be responsible to plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. The goal is to enhance customer dedication and expand our clientele by strengthening the Lodge's reputation.

Responsibilities

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  
• Plan activities and allocate responsibilities to achieve the most efficient operating model
  
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  
• Inspect facilities regularly and enforce strict compliance with health and safety standards

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