Job Brief

Responsibilities

• Develop and maintain strong existing Customer relations and loyalty through ensuring Customer satisfaction
• Highlights to Country Sales Manager on observations of market dynamics for example competitors behavioral patterns
• To manage a defined portfolio of potential Customer and win them for a lasting business relationship with the company
• Responsible for establishing customer profiles and Customer needs
• To ensure all Customer enquiries and complaints are handled properly and resolved timely
• Develop target list of new business and continuously reviewing and updating the list
• Establish and present customized offers to customers
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures
• Adhere to approved credit terms and limits granted to customers and enforce agreed payment terms as per the credit agreement
• Responsible for product targets, responsible for budget growth in new and additional business and to perform roles and responsibilities in compliance with company policies, procedures and instructions
• To support other co-relating departments i.e Operations and finance
• To ensure Customer commitments and requirements are clearly communicated to the Operations department – clear business set up process

• Meet and exceed revenue targets set per Segment/ Product
• Create and develop new revenue on existing accounts
• Maintain customers profile report and follow up on leads

• Diploma/Degree in any related field with minimum 4 years Sales experience in Freight Forwarding / Logistics
  
• Age 25 - 35
  
• Must have worked with a clearing and forwarding company
  
• Must have own transport
• Self-motivator / Aggressive / Ambitious
• Extrovert
• Fluent English
• Microsoft Office
• Should be a self mover and needs less supervision
• Should be able to work under high pressure