Description:

Purpose

Help out with refurbishing mobile phones and enjoy troubleshooting circuit boards, making repairs and performing rework for design changes.

Key Accountabilities

• Achieves personal production targets while maintaining the required repair quality standards
• Performs all repairs, rework, test and documentation steps necessary to proceed
• Troubleshoots down to the component level, repairs and documents all failures
• Responsible for fault finding, repair, service and installation of mechanical equipment
• Refurbishes mobile phones, wireless devices and other related models/equipment Samsung Manufacturers
• Repair to include: Hardware and Software Applications
• Implements locking/unlocking, language change and profiling of mobiles
• Disassemble/reassemble down to board and component levels
• Repairs accurately
• Handles customer requests for technical assistance
• Operates to required Company standard
• Completes repairs to the required standard and returns them within the designated period
• Assists in workshop maintenance to ensure a clean and healthy environment
• Other duties as assigned.

Education & Experience

• Degree or Diploma Electronics or equivalent
• Two to three years experience within the repair environment
• Proficient in E-mails, MS Office
• English is preferable

Knowledge & Skills Requirements

• Communication skills (verbal and written)
• Product Knowledge/Modern Technology
• Time management skills
• Analytical skills
• Problem solving skills
• Integrity/Ethics
• Teamwork
• Ability to handle pressure/Work under fast moving environment
  

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