• Responsible for the all client communications , conflict resolution and compliance on client deliverables and revenue.
  
• Reviews all major deliverables (i.e strategic brief, contact report, status report, cost estimates, task sheets etc.) to ensure quality standards and client expectations are met.
  
• Ensures that client issues are dealt with in an efficient manner, informing the GM of any problems that may arise.
  
• Owns the Contract and Contract renewals for new work for an existing client.
  
• Approves change orders and invoices, and is responsible for payment collections.
  
• Works closely with the sales team in order to maintain a continuous knowledge of sales  status in order to identify potential issues and/or opportunities within or related to the sales.
  
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
  
• Aware and  in pursuit of opportunities for account growth and new business, involving the your superior, creative support.
  
• Communicates the clients goals and represent the clients interests to the team.
  
• Provides regular two way communication between client and team, to provide strong team representation and set proper client expectations.
  
• Understanding company profile and products, and effectively communicates all matters  arise to the GM
  
• Providing regular input on all account activities ,including status and corporate sales report on a daily basis.
  
• Keeps recording on corporate sales reconciliation on year to year.

Skills, Qualifications & Experience

• Management skills required in order to create ,maintain and enhance customer relationship with insurers.
  
• A Bachelor Degree in Business, Sales, Marketing or any related field
  
• At least 5 years related experience from FMCG industry
  
• Motivated, goal oriented, persistent and skilled negotiator.
  
• High level of initiative and work well in a team   environment.
  
• Excellent written and oral communication skills.
  
• Handles stressful situation
  
• s and deadline pressures well.Plans and carries out responsibilities with minimal direction.