Supervise all daily and weekly IT procedures, report directly to IT Manager
Design; Implement Preventive Maintenance for all IT hardware & Software
Responsibility for all IT related issues
Will be in charge of IT Department when IT Manager absent
Duties & Responsibilities
Managing
a team of at least 2 team members
Checking daily backups, all system interfaces, Server hardware and logs
Assign IT Staff daily jobs and check lists, train them on all needed theoretical and practical procedures, trouble shooting and support with in corporate standards
Claim suppliers for any Software/ Hardware conflicts
Follow up all claims that are being forwarded to IT Dept, apply the theory of trouble tickets
Documenting, archiving all correspondence and trouble shooting, follow up suppliers's visits and maintenance
Develop and adapt any ideas that bring IT services to higher level
Recovers any gaps that might face IT Dept
Assist existing/new properties when it is required, with approval of IT Manager
Requirements
Bachelor's Degree in Information Technology, Computer Science or any related field
Should have at least 2 years experience working at supervisory level preferably with prior HOTEL experience